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The Importance of Identifying and Supporting Newly Diagnosed Individuals

The Importance of Identifying and Supporting Newly Diagnosed Individuals

For proactive education and support, it has been proven effective to reach out to individuals newly diagnosed with chronic conditions in a timely manner. It’s important to ensure they understand their diagnosis, and what their responsibilities are in light of the "new news". It’s important to not assume that the members’ primary care doctors covered their new diagnoses and treatment plan as thoroughly as was needed. Even if they did, people often don’t remember everything they hear while sitting in their doctor’s exam room.